特定商取引法に基づく表記
役務提供責任者
日髙 聡生
所在地
〒810-0022
福岡県福岡市中央区 薬院 2-3-5
エコール薬院503号
電話番号
090-5730-8229
適格請求書発行事業者登録番号
T7290001098387
支払方法
クレジットカード、デビットカード、Google Pay、Apple Pay（ramuno共通決済）
サービス以外の必要料金
Shipping: A flat ¥1,000 nationwide via Sagawa Express.
サービスの引渡時期
各商品ページの発送目安をご確認ください。
返品・キャンセルポリシー
Our products are generally made to order. We therefore do not generally accept cancellations, returns, or exchanges for reasons of customer preference after an order is confirmed._x000D_
If an item has an initial defect or was delivered incorrectly, please contact us within seven days. After reviewing the matter, we will advise on an exchange, repair, or other response._x000D_
Natural leather may show marks, wrinkles, veins, and color variation. These are characteristics of the material, not defects.
Selling on ramuno
For cancellations, returns, exchanges, and refunds not covered above, the seller will respond according to ramuno's rules. See Returns and Cancellations for details.
保証・アフターサービス
Please contact us about repairs and maintenance after purchase. We will review the item’s condition and use, then advise whether a repair is possible, what work is needed, and the cost and timing._x000D_
Repairs may not be possible depending on the materials, components, or construction.
プライバシーポリシー
This seller recognizes the protection of personal information as an important social mission and responsibility._x000D_
The seller takes appropriate security measures to manage personal information provided through its services and to prevent its leakage, loss, or damage._x000D_
Please read this shop policy carefully before making a purchase and use the shop only after agreeing to it._x000D_
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The seller’s name, representative’s name, and principal place of business are stated in the disclosure under Japan’s Act on Specified Commercial Transactions._x000D_
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Please use the form on the seller’s main page to contact the person responsible for personal information protection._x000D_
Inquiries about the handling of personal information are limited to questions or consultations about rights granted to customers under applicable law. The seller cannot respond to requests that are not based on law._x000D_
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Personal information provided by customers will be used only to the extent necessary for the following purposes. If the seller wishes to use it for another purpose, it will inform customers of that purpose and obtain their consent._x000D_
(1) To process purchases and deliveries of the seller’s products._x000D_
(2) To address delivery problems and products that do not conform to the contract._x000D_
(3) To respond to inquiries about the seller’s services._x000D_
(4) To provide after-sales support to customers._x000D_
(5) To analyze the seller’s services for improvement._x000D_
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If you are a minor, please obtain the consent of a parent or guardian before providing personal information._x000D_
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The seller may provide personal information to delivery companies and other service providers to the extent necessary to carry out its business. It will not provide the information to other third parties without a need to do so._x000D_
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The personal information provided is subject to disclosure requests. The individual concerned has the right to request notification of the purposes of use; disclosure; correction, addition, or deletion; suspension of use or erasure; and suspension of provision to third parties. To make a request or complaint about the handling of personal information, please use the contact form above. The seller will respond without undue delay, including by explaining the procedure._x000D_
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Providing personal information is voluntary, but withholding it may prevent the seller from fulfilling the purposes described in this policy._x000D_
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If you contact the point of inquiry stated in this policy about the security measures taken for your information, the seller will respond individually in accordance with applicable law._x000D_
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The disclaimers in ramuno’s privacy policy also apply to this seller._x000D_
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The seller complies with applicable Japanese laws and other standards concerning the personal information it holds. It periodically reviews and improves its handling of personal information and may amend this policy as needed. If amended, this policy will be updated.
