特定商取引法に基づく表記
販売店名
SORA TO CHI（アトリエケーアイ）
役務提供責任者
池田耕平
所在地
東京都台東区蔵前４丁目２０番１２号精華ビル
電話番号
0358296857
適格請求書発行事業者登録番号
T5010501047922
支払方法
クレジットカード、デビットカード、Google Pay、Apple Pay（ramuno共通決済）
サービス以外の必要料金
Consumption tax, shipping charges, and bank transfer fees.
サービスの引渡時期
各商品ページの発送目安をご確認ください。
返品・キャンセルポリシー
Defective or incorrect items_x000D_
If an item is defective or differs from what was ordered, please contact us within seven days of delivery. After we reply, return it by courier with shipping charges payable on delivery. If the correct item is in stock, we will exchange it promptly. Otherwise, we will let you know when it will be available._x000D_
Returns for reasons of customer preference_x000D_
We cannot accept returns or exchanges for reasons of customer preference, or for damage, soiling, deformation, or loss caused by the customer.
Selling on ramuno
For cancellations, returns, exchanges, and refunds not covered above, the seller will respond according to ramuno's rules. See Returns and Cancellations for details.
保証・アフターサービス
【初期不良保証（購入後 6ヶ月）】
製造上の不備（縫製の解れ、金具の破損、縫製ミスなど）が発生した場合、ご購入から6ヶ月以内は無償にて修理を承ります。
【お手入れ・オイルケア（永久無償）】
店頭へお持ち込みいただいた製品に限り、基本的な汚れ落としやオイル塗布（栄養補給）のメンテナンスを無料で承ります。
【その他の修理（有償）】
通常のご使用に伴う磨耗・破損（糸切れ、コバの補修、金具・ファスナー交換など）や、保証期間経過後の補修につきましては、有償にて対応いたします。
プライバシーポリシー
SORA TO CHI protects customers’ personal information under this policy._x000D_
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1. Management_x000D_
We keep information accurate and current and take measures, including security systems, management procedures, and staff training, to prevent unauthorized access, loss, damage, alteration, or leakage._x000D_
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2. Purposes of use_x000D_
We use information only to ship products, answer inquiries, and provide information about our events or products._x000D_
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3. Third-party disclosure_x000D_
We do not disclose information to third parties except with customer consent, to providers entrusted with delivering requested services, or where required by law._x000D_
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4. Access, correction, and deletion_x000D_
We will verify identity and respond appropriately to customer requests to access, correct, or delete information._x000D_
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5. Improvement_x000D_
We provide services in accordance with this policy and continuously maintain and improve it to protect customers’ information._x000D_
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For inquiries, contact info@atelier-ki.com.
