営業日
Business days: Irregular._x000D_
Inquiries are handled on business days. Orders usually ship within three to five business days after order and payment confirmation. Irregular closures may delay shipping and responses.
特定商取引法に基づく表記
役務提供責任者
河野浩行
所在地
〒742-0344_x000D_
山口県岩国市玖珂町743-1
電話番号
08052337750
適格請求書発行事業者登録番号
Not registered
支払方法
クレジットカード、デビットカード、Google Pay、Apple Pay（ramuno共通決済）
サービス以外の必要料金
Shipping is charged in addition to the product price and may vary by destination and product size. Please check the charge displayed when ordering.
サービスの引渡時期
各商品ページの発送目安をご確認ください。
返品・キャンセルポリシー
Because of the nature of leather goods, cancellations, returns, and exchanges for reasons of customer preference are generally not accepted after an order is confirmed._x000D_
If an item has an obvious defect or damage on arrival, please contact us within seven days of delivery. We will check its condition and respond._x000D_
Natural marks, wrinkles, color variation, and veins in leather are not defects._x000D_
The color and texture of the leather may appear different from the product photographs.
Selling on ramuno
For cancellations, returns, exchanges, and refunds not covered above, the seller will respond according to ramuno's rules. See Returns and Cancellations for details.
保証・アフターサービス
We accept inquiries about repairs and maintenance to help your item last._x000D_
Depending on its condition, we may address loose stitching, hardware problems, or leather care needs arising from normal use._x000D_
Some work may not be possible or may incur a charge. Please use the contact form on this site to request a repair._x000D_
Scratches, soiling, normal aging, and damage from misuse are not covered by the warranty.
プライバシーポリシー
LUST handles and protects the personal information entrusted to it appropriately._x000D_
Purposes of use: Information collected from customers is used to sell and ship products, respond to inquiries, and provide necessary communications._x000D_
Third-party disclosure: We do not provide information to third parties without the individual’s consent except as required by law. External services may be used where necessary for operations such as shipping._x000D_
Management: We take appropriate measures to prevent leakage, loss, alteration, or unauthorized access._x000D_
Access, correction, and deletion: If a customer requests access to, correction of, or deletion of their information, we will verify their identity and respond appropriately._x000D_
Inquiries: Contact our inquiry desk about the handling of personal information._x000D_
We may review and improve this policy as needed.
